ACCOUNT DELETION
You can permanently delete your optional Flora account inside the app. If you no longer have Flora installed, you can request deletion by email.
This removes the online account and clears Flora's private records from the phone where you complete the deletion.
Email us from the address registered to your Flora account. Use the subject “Delete my Flora account”. Do not send your password, recovery code, health history, or identity document.
Support will use the minimum information needed to confirm that the request relates to your account.
Request account deletion| Online account | The authentication login and optional display name are permanently removed. |
|---|---|
| Health information | Cycle logs, body details, reminders, and journal entries are device-only. In-app deletion clears them from that installation. Support cannot remotely access or erase data that exists only on your phone. |
| Other devices | Flora does not sync health records between devices. Remove local data separately from any installation that still contains it. |
| Waiting period | There is no account recovery or cooldown period after deletion is completed. |
Removing Flora clears local app storage from that phone, but it does not automatically delete an optional online login. Use one of the routes above for the account itself.
